Final Sale & Refund Policy
Effective October 26, 2026. Published by Fast Lane Ventures LLC, operating Fast Lane Central. Contact: contact@fastlanecentral.com.
1. Digital downloads and access
Our downloadable software, templates, PDFs, checklists, courses, and similar digital goods are generally delivered electronically after successful payment. Once the purchased content or access has been supplied, the transaction is final to the fullest extent permitted by applicable law. The checkout screen should display this rule before payment and require a separate positive acknowledgment where supported.
2. What is not a discretionary refund reason
We do not ordinarily refund because you changed your mind, no longer need the product, did not read the product description, chose not to use it, lack compatible software disclosed in the listing, expected features not advertised, or did not achieve a specific business or financial result.
3. Delivery errors, defects, and mandatory rights
If the wrong file was delivered, the download was inaccessible, or the content materially fails to match its description, contact contact@fastlanecentral.com with the order reference and a description of the issue. We will investigate and, where appropriate, re-deliver, replace or correct the product. If applicable law requires a refund, cancellation, repair, replacement or other remedy, those rights remain available. Nothing in this policy restricts mandatory consumer protections or lawful payment-provider dispute processes.
4. Immediate delivery and withdrawal rights
Where an applicable jurisdiction allows consumers to lose a statutory withdrawal right for digital content after immediate supply begins, that result only applies if the legally required prior express consent, acknowledgment and confirmation were properly obtained. A purchase or checkbox does not itself eliminate all statutory withdrawal rights.
5. Custom website, application and agency projects
Custom services are governed by their signed statement of work or proposal, including scope, milestones, termination terms, acceptance criteria and deposit treatment. Fees for agreed work already performed or nonrecoverable committed expenses are generally nonrefundable to the extent permitted by applicable law and the signed agreement. Unperformed work and cancellation rights are handled according to that agreement and applicable law. Digital-product checkout terms alone do not substitute for a signed custom-services agreement.
6. Support and disputes
For a missing download, mistaken charge, incorrect product or technical defect, send the order reference and a concise explanation to contact@fastlanecentral.com. We will review the issue; you retain all rights that cannot lawfully be waived. This policy does not authorize misleading representations or prevent customers from contacting their payment provider.